A Trusted Learning and Development Advisor

Keeping People Accountable at Work Training Course

Keeping People Accountable At Work Training courses should ideally be run annually. Here’s why:

When you run the Keeping People Accountable workshop, you’ll figure out lots of tasks that people are wriggling away from. You’ll identify some of the games your people are playing, to avoid doing specific tasks.

Over the next year, you’ll find that some of your people have concocted new ways to avoid the same tasks. So then you find more solutions to stop them avoiding tasks. It is cat and mouse tactics, but you’ll find you have some people who are very cunning at pretending tasks get done.

Get Instant Quote in just 5 Clicks!

Key Learning Outcomes

At the conclusion of this tailored Keeping People Accountable at Work workshop, participants will be able to

  • Check instructions are clearly understood
  • Identify the characteristics of a task saboteur
  • Categorise the reasons that people don’t follow instructions
  • Calibrate an accountability index
  • Paraphrase to check for understanding
  • Tailor your communication style rather than a one size fits all communication approach
  • Recognise the 4 signs of team apathy
  • Set very clear deadlines
  • Follow up randomly and often
  • Experiment with changing your command instructions
  • Break down complex work into easy to understand tasks
  • Communicate more effectively with different cultures

Course Description

Do some of your people wriggle away from doing tasks? A chain is only as strong as the weakest link, and if the weakest link doesn’t want to pull their weight, it can seriously impact productivity. Workplace behavioural studies concur that some people deliberately misunderstand instructions to avoid completing tasks. You might know the occasional maestro that misunderstands any instruction. That’s where accountability training becomes essential—helping teams build a culture of ownership and ensuring every member contributes consistently.

Faced with this situation, it’s easy to take the path of least resistance. Don’t request from the maestro any tasks, and use the rest of the team to fill in. Or take away all excuses for not completing the tasks. Keep everyone accountable and eliminate the wriggle room. Of course, some reports and peers will still not do what’s instructed. But that will now become a performance management issue rather than an “Oh is that what you meant?” misinterpretation.

It’s also important to explore if your instructions are really clear. Your instructions may be as clear as crystal in your mind and clear as mud at the other end. In this breakthrough course, you’ll learn to give instruction and deadlines that cannot be wriggled out of.

Is this tailored Keeping People Accountable at Work course for you?

Answer Yes or No to the following questions:

  • Do more than 5% of your instructions not get carried out?
  • Do you miss deadlines more than 10% of the time?
  • Do you hear counterarguments that people didn’t understand the instructions?
  • Have you noticed dysfunction in the team?
  • Do you hear heated arguments and inappropriate remarks?
  • Do you have a blame culture when things go wrong?
  • Do you feel that people simply won’t follow instructions?

If you’ve answered “Yes” to 2 or more of these questions, this course is ideal for you.

Keeping People Accountable at Work In-House Program Details

This program can be conducted as in house training at your offices.

Group Size: An ideal group size is 6–10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to fit your timelines.

Cost: Upon request.

Target Audience: Ideal for Leaders and Managers

If you would like more information on this training program, please contact us at 1300 323 752 or email: [email protected]

Frequently Asked Questions

Q. Who should attend the Accountability Training course?

A. This course is ideal for team leaders, managers, and professionals looking to build a culture of ownership and follow-through in the workplace.

Q. What outcomes can I expect from this training?

A. You’ll learn strategies to promote responsibility, encourage proactive behaviour, and establish clear expectations and consequences.

Q. Is this course available across Australia?

A. Yes, we offer this training across Australia, including Melbourne, Sydney, Brisbane, Perth, Adelaide, and via virtual delivery.

Q. How long is the course?

A. The course is flexible and can be delivered as a half-day or full-day session, tailored to your organisation’s needs.

What you receive within 24 hours at no cost:

  • A program outline
  • Training cost
  • Possible training dates (if requested)
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Get Lightning Flash Quote Within 30 mins!