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Cultural Diversity Training Course

Cultural Diversity inhouse workshops help teams truly understand the diversity around them. We’re all different.

This cultural diversity professional development course helps participants to embrace the myriad of opportunities that arise from Australia’s diverse workplace culture.

In order to maximise workplace effectiveness, it is important to apply different strategies when communicating with different people. This will avoid the creation of conflicts and misunderstandings. Cultural myopia is still around and learning is the key to break through and to see everyone in the same light.

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Key Learning Outcomes

Your Cultural Diversity Skills program will give participants the skills to:

  • Develop suitable techniques and communication skills that improve understanding, problem-solving, and build existing trust levels
  • Adapt their approach and communication style based on the specific requirements of different cultures.
  • Build a platform where people from different cultures feel confident to express their opinions
  • Create effective cross-cultural, professional relationships (based on an understanding of the business practices in the target cultures.)
  • Guide Australian staff in recognising behaviours that could be offensive, and help them understand which behaviours to avoid when engaging professionally with others.
  • Identify their own cultural frame of reference and become more self-aware of other people’s perception making processes

Course Description

Communicating with people from different cultures is very common in today’s workplace. This can involve dealing with a culturally diverse population of stakeholders. With cultural diversity cultural diversity skills training, you will be equipped with strategies and techniques to deal with and understand people who are different.

How good are you at dealing with different cultures in the workplace?

Ask yourself the following:

  1. I actively listen to what the other person has to say.
  2. I understand that every individual has different values and ways of thinking.
  3. I use effective communication skills when dealing with people from different cultures.
  4. I apply appropriate behaviour in order to strengthen business relationships.
  5. I am aware of the challenges that arise during cross-cultural communication.
  6. I respect all cultures.
  7. I always maintain my professionalism when dealing with other cultures.
  8. I know the cultural traits and its effect on my organisation.
  9. I understand how the Australian culture is perceived by others.
  10. I avoid talking about things that can offend other cultures.
  11. I develop strategies to work effectively with other cultures.
  12. I can communicate confidently with other cultures.
  13. If I don’t understand something, I ask for clarification.
  14. I always aim at improving business relationships with customers/colleagues from different cultures.
  15. I have highly developed active listening and key questioning skills.
  16. I am interested to learn more about other cultures.

Your Cultural Diversity Skills program focuses upon the cultural nuances, which occur when dealing with individuals from different cultures and countries. Our cultural diversity training program will enable participants to learn the skills and knowledge to build successful cross-cultural business interactions.

Would you like to attend this program?

  • Ideal group size: 4 – 10 participants
  • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: Your Cultural Diversity Course can be modified to fit inside your timeframe.
  • Cost: Price on request.
  • Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected] or visit our website today.

Cultural Diversity 4.3 out of 5 based on 36 user ratings.
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