Emotional Intelligence for Challenging Situations in LG Training Course

At a glance, your tailored ‘Emotional Intelligence for Challenging Situations in LG’ workshop covers:

• What is Emotional Intelligence: different models of analysis
• Core competencies: self-management; self-awareness; self-regulation; self-motivation and empathy
• Role of EI at work — social skills; making an impact; creating a powerful first impression; assessing a situation
• How to accurately perceive and interpret emotions
• Understand different emotions and manage them in the workplace
• Use emotions to facilitate thinking and break through roadblocks
• Understand emotional meanings
• Putting yourself in the challenging situation
• Verbal and non-verbal communication
• Disagreeing constructively
• Calibrating levels of EI in Council

“No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can’t ignore it.” — Jack Welsh

‘Emotional Intelligence for Challenging Situations in LG’ In-House Program Details

• Group Size: An ideal group size is 4–10 participants.
• Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
• Cost: Upon request.
• Target Audience: LG Employees who interact with people in challenging situations