A Trusted Learning and Development Advisor

Email Writing And Etiquette Skills Training Course

Professional Email Writing Skills courses can avoid costly email mistakes. Lazy and angry emails can hurt your organisation hard. This tailored email writing skills in-house workshop is designed to help your people avoid making common errors when writing both internal and external emails.

Lawyers have built their beach houses on email disputes, and it’s vital to remember that emails are legal documents. Make some common email mistakes, and the lawyers will enjoy the picnic at your expense. Employees tend to make more mistakes with emails than they do with social media, because they often become too familiar, leading to email bust ups.

Get Instant Quote in just 5 Clicks!

Key Learning Outcomes

By the end of the tailored ‘Email Writing Skills Training & Etiquette’ workshop, participants will be able to:

  1. Conduct a quick health check on the quality of your internal and external emails.
  2. Recognise and remove the 4 biggest email errors.
  3. Use powerful active verbs instead of passive verbs.
  4. Keep in mind that an email is a legal document and not take shortcuts.
  5. Use the title and opening line to grab attention.
  6. Critique sample emails and spot the multiple errors.
  7. Calibrate an email style guide and learn the 7 signs of email excellence.
  8. Prompt action as a response to your email rather than it being deleted.

Course Description

Most people and organisations have simply no idea how much risk and liability surrounds sending and receiving emails. What about the risk of losing key clients and customers by sending poorly constructed or misunderstood emails? Emails are legal documents, and email training skills will help your people learn to write dynamic, risk-free emails.

Many organisations don’t adequately check the quality of emails for perceived employee privacy issues. Make sure that your people use an email style guide and a training framework that keeps your emails integrated and easy to read. Get rid of sloppy grammar and jargon too. Writing a well constructed email isn’t rocket science, and all your people should be writing quality emails every time.

‘Email Writing Skills and Etiquette’ In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your ‘Email Writing Skills Training and Etiquette’ Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

You might be interested in our other exciting courses like: managing meetings training, managing conflict in the workplace, and Employee and engagement training. Get in touch with us today if you have any queries.

Email Writing Skills Training And Etiquette 4.3 out of 5 based on 34 user ratings.
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Get Lightning Flash Quote Within 30 mins!