A Trusted Learning and Development Advisor
Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders.
Duration: This course is available as a 1-day course or a truncated ½ day course.
Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisation’s.
Group Size: We recommend a group size of 6–12 people.
For Neurodiversity Training for Inclusive Workplaces, the tailored solution is the way forwards. Otherwise, you can run the risk of the training causing divisions. Whatever you do, please don’t get this course delivered by a legal expert, as it’s unnecessary and will be divisive (guaranteed). Your tailored workplace neurodiversity in-house course is designed to help participants understand and appreciate the challenges faced by neurodiverse individuals in the workplace.
Specifically, the course will cover topics such as:
Recognising and respecting different types of neurological functioning
Understanding the diversity of abilities within the workforce
Creating inclusive environments for neurodivergent employees
Workplace adjustments for ADHD, autism, dyslexia and more
Practical neurodiversity inclusion training for managers and teams
Participants will gain insight and knowledge that can be applied to their daily working practices, and leave with the skills needed to create an inclusive and productive workplace for all.
Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.
Duration: This course is available as a 1-day course or a truncated ½ day course.
Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.
Group Size: We recommend a group size of 4 – 10 people.
Here is your opportunity to learn the traits of great Australian and international leaders. You’ll learn the critical difference between leading a team rather than just managing a team. You’ll also learn about the leadership missteps that can unhinge the greatest of potential careers.
For maximum effectiveness, this course is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be tailored to suit your timeframes.
If you would like more information on this training program, please contact Deborah.
Email: [email protected]
Phone: 1300 323 752
Apart from our leadership training, take a look at our other highly recommended courses including instructional design, body language, workplace resilience, and stress management. If you have any queries, contact us today.
Whether you’re looking for help with time management, communication techniques, effective leadership skills, professional or interpersonal development or anything in between, we can help.
Sometimes difficult people enjoy being difficult. They enjoy being abusive. They gain immense satisfaction from trying to ruin your day.
So, what can you do? How can you set boundaries for difficult people? How do you complete your work in the presence of difficult people? This course will give you the psychological tools to remain composed when dealing with difficult people. The aim is to keep you safe and calm in the face of adversity. Tomorrow is another day and sometimes a tactical withdrawal is the best defence.
This course will also show you what not to do. You don’t want to inflame the situation and you want to keep your personal safety top of mind.
Would you like to attend this tailored program?
For maximum effectiveness, this course is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be tailored to suit your timeframes.Â
Look at what you receive within 24 hours at no cost:
The team at Preferred Training Networks can also provide you complementary training in a range of areas including conflict resolution courses, workplace behaviours courses, influencing skills training, facilitation courses and general staff development and training.
| Module | Topics | Key Learning Outcomes |
|---|---|---|
| Module 1: Difficult Behaviours | Recognising and Categorising Difficult Behaviours |
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| Understanding the Psychology Behind Behaviour |
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| Common Types of Difficult Behaviour |
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| Module 2: Behavioural Styles and Personal Awareness | Understanding Behavioural Styles |
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| Flexibility in Communication Approaches |
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| Managing Emotions Under Pressure |
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| Module 3: Handling Anger and Conflict Escalation | Understanding and Managing Anger |
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| The Role of Thoughts in Emotional Reactions |
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| Module 4: Strategic Communication for Difficult Interactions | Avoiding Conflict Escalation |
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| Choosing Language That De-Escalates Tension |
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Here are 7 reasons to welcome complaints as an opportunity rather than an annoyance:
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4–12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
Writing well is indispensable, particularly when working closely with clients. Though it may not seem evident at first glance, your interpersonal connections are impacted by the way you write. Whether you’re producing proposals or reports, strong writing abilities not only make your point clear but also build credibility with colleagues and clients.
PrefTrain provides an easy-to-learn business writing skills course that will help improve your writing abilities. Discover useful strategies to improve the way you communicate with clients and produce letters that persuade and deliver outcomes.
Effective communication is the backbone of any successful organisation, and our business writing course equips you with the skills needed to thrive. Our business writing course is best offered in-house, either at your office or a nearby location we can arrange at a minimal cost. This creates a warm and informal training atmosphere that fosters engagement. For your convenience, virtual training is also available.
If your goal is to fully utilise your staff’s potential, check out our complementary writing skills training classes. Check out our programs to enhance your ability to write business reports, communicate verbally and in writing, and give keynote speeches.
Join our effective writing skills course to enhance your communication skills and boost your professional impact. This course is made with you in mind, whether you’re new to business writing, a new boss, or just want to improve your customer interactions.
Don’t pass up the chance to improve your professional writing abilities in corporate settings. You will become an expert in written composition with Preferred Training Networks (PrefTrain). Invest in your team and empower them to write with ease and fluency.
Come participate in our online and live training programs offered throughout Australia. Learn more about our in-depth courses for professional development and micro-learning options to help your company achieve significant outcomes. Get an instant quote today by contacting us!
We recommend our business writing course for junior staff, new managers, and anyone in your organisation looking to improve their professional writing and communication abilities.
Coherent and consistent communication is essential in all professional contexts. Gaining writing proficiency at work boosts your impact and effectiveness in your role, opening up opportunities for professional advancement.
Your ability to write clear, compelling communications will improve with our business writing skills course. Learn to communicate more effectively with clients and higher management so that your ideas are recognised and valued.
Every participant will get a “Certificate of Completion” upon completion of the program, which attests to your attendance and lists the number of Continuing Professional Development (CPD) hours you have accrued.
It is possible to tailor the business writing course to your organisation’s needs, whether for senior managers, team leaders, or junior employees.
Being resilient means having a positive mindset and approach to these challenges. Resilience isn’t just a reactive skill that kicks in when you face obstacles; it requires practice. Our Resilience Skills Training course equips professionals across Australia with the tools to stay composed, adaptable, and productive under pressure
Whether at work or in your personal life, our resilience training courses help you develop fortitude. Build the skills to confidently handle difficult situations, including managing abuse and threats, while learning to organise your time effectively.
By the end of this course, you’ll learn to maintain a positive mindset, even in tough situations, by applying emotional intelligence, managing stress effectively, and supporting workplace mental health—helping you overcome obstacles with greater ease.
Q: What is resilience skills training?
A: It’s a workplace training program that helps employees manage stress, adapt to change, and stay productive in high-pressure environments.
Q: Where is this training delivered?
A: We offer resilience training Australia-wide, including Sydney, Melbourne, Brisbane, Perth, and online for remote teams.
Pre-requisites
There are no prerequisites other than the participant will be responsible for delivering technical training. Some course participants may have the Cert IV, but it is not essential. This course is completely different to the Cert IV. There is very little overlap, as the Cert IV is too theoretical and top-heavy in process and assessment. Whereas this course is practical and hands on.
This program can be conducted as in house training at your offices.
Group Size: An ideal group size is 6–10 participants.
Venue:Â For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be conducted as a one-day program.Â
Cost:Â Upon request.
Target Audience:Â Specialist Technical Trainers, e.g. technical, subject experts, OH&S trainers looking to improve on delivery.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.