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Tailored Professional Development Training

Preferred Training Networks gives you access to the best trainers, facilitators and instructional designers in Australia. Our experts are referred by the senior management from Australia’s top companies. Our knowledgeable consultants are easy to work with and will take utmost care to ensure that you are able to meet your learning goals.

We understand that requirements might vary. To precisely cater to the needs of our clients, we tailor our courses to ensure that they are right for you, your team and your industry. With Preferred Training Networks, you can confidently outsource your learning requirements confident that you’ll be working with Australia’s finest organisation professionals.

Our Comprehensive Courses

At Preferred Training Networks, you can access a wide range of workplace training and development workshops, courses, non-technical learning programs and soft skills courses. To simplify the learning experience, our courses are designed in such a way that you will only have to deal with a single point of contact.

We offer more than 300 professional development training courses suitable for all types of organisations across a broad spectrum of industries. Here are just a few of the professional training courses we offer:

  • Accountability in the Workplace
  • Assertiveness Training
  • Change Management
  • Communication Skills
  • Conflict Resolution Skills Training
  • Crisis Management
  • Decision Making Training
  • Influencing And Persuasion Techniques
  • Instructional Design Courses
  • Management Development Workshop
  • Networking Skills Course
  • Organisational Skills Training
  • Policy Writing
  • Process Improvement Training
  • Sales Management Training
  • Strategic Thinking
  • Ambiguity and Contrast Training
  • Business Acumen Training
  • Collaboration in the Workplace
  • Compassion Training
  • Creating A Positive Culture
  • Creating A Positive Culture
  • Executive Management Training
  • Innovation At Work
  • Keeping People Accountable Training
  • Motivational Skills and Staying Positive
  • Occupational Stress
  • Performance Management Training
  • Presentation Skills Training
  • Public Speaking Training
  • Setting Action Plans
  • Time Management Training

Partner with us to discover the myriad benefits of professional development courses for your people. To know more about our courses, get in touch with us. You can contact us through our online form or call us to receive a free online quote.

Contact Us Today

Whether you’re looking for help with time management, communication techniques, effective leadership skills, conflict resolution skills, change management courses, professional or interpersonal development or anything in between, we can help.

Consult: to seek information or advice with specialist knowledge on a particular subject.

Here’s a paradox. “Consultant” is often understood by consultants. These consultants don’t actually know how to consult. What about your telco consultants working in the call centres? Surely, they are not consulting if they are just trying to sell up the most expensive phone plan.

NUTS AND BOLTS

Would you like to attend this program?

For maximum effectiveness, this course is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to suit your timeframes.

Consultant Training 4.2 out of 5 based on 25 user ratings.

Have a look around your workplace. If you don’t see a well presented group of people then neither do your customers or clients.

Program outline

  • Your number one priority – your customers/clients
  • Review of current client service standards: * telephone protocol * meeting at the client’s site * your client’s expectation of the service delivered * communicating with your clients * Delivering promises
  • The first interaction – You don’t get a second chance to make a first impression
  • Attitude – Your attitude has a huge impact on stakeholder’s perception of your organisation.
  • Active Listening skills – What?
  • Note taking – Many people don’t take notes of the customer’s/ client’s expectations. They forget to deliver on promises and wonder why the customer/client leaves dissatisfied
  • Business card etiquette – Many people fall down at this hurdle. What should you do?
  • Dress codes – Tips from the fashion world
  • Networking – It’s not what you know it’s who you know. How can you position yourself and your organisation as value assets to other people
  • Developing an elevator speech – What is your value explained in 30 seconds

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants (usually a half-day or full-day program)

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Presenting a Professional Image Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

At Preferred Training Networks, we can also assist you with professional training programs like: strategic thinking coursespeople management courses, and high performance work practices.

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