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Recruit Recruit Recruit!

Recruitment is a process. Follow the steps, and you’re far more likely to hire an excellent candidate. A dud can be a disaster, so improve your processes and stop hiring them. For goodness’s sake, even if you don’t attend this course, can you make it mandatory that references are checked and verified. It’s an eye watering recurring error, the interviewer gets confidence that the candidate is “perfect” and then doesn’t really want to check the references in case they tell a different story – crazy.

Recruiting Skills 101 In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–9 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Existing employees who negotiate deals of more than $50,000 & who have previous negotiating experience and are aware of negotiating fundamentals.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Advanced Negotiating Skills was rated 4.3 out of 5 based on 79 user ratings.

With the dot com boom, organisations were too busy to performance manage IT and technical people. The performance management task was left to the IT manager, who was often technically minded and had very little spare time for this crucial task. Rewards and bonuses were tied to task achievements with little linkage to behavioural guidelines.

So how do you pull in the reins of IT and technical people and get them to deliver important tasks without having to jump over mountains? Surely they should behave like other internal departments and deliver a seamless service. If you consider the key departments in most organisations, the IT Department is still a relative newcomer. There is no doubt the rapid influx of IT people brought a wave of breakthrough advancements to organisations, but in many cases this breakneck speed led to short-cuts in performance management.

Designed by an organisational psychologist, this is a breakthrough practical course to break open and level any IT and/or Technical silos in your organisation. This unique course helps unite participants behind the organisation’s objectives. The target audience is ideally a mix of IT and non IT people and helps flesh out the day to day difficulties that arise. You’ll notice an immediate workplace improvement as your IT and technical people meet the organisations expectations and objectives. Your non IT people get a better understanding too of how they “inadvertently” cause bottlenecks and tension.

“A breakthrough practical course to break open and level any IT and/or Technical silos in your organisation”

“Help IT and technical people understand the critical importance of seamless service delivery”

THE NUTS AND BOLTS

This program can be conducted as in house training at your offices.

Guidelines

Group Size: An ideal group size is 6 – 10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be conducted as a one day program.

Cost: Upon request.

Target Audience: IT Managers, Supervisors and Team Leaders PLUS the Managers, Supervisors and Team Leaders that need technical tasks completed more seamlessly.

Suitable for anyone who has been asked to take up the role of a mentor, our mentoring training course equips people with outstanding skills. Learn how to establish a meaningful mentoring relationship with our mentor training course.

Mentor Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Target Audience: Mentors

Cost: Price on request.

If you would like more information on this training program, please contact:

Preferred Training Networks on 1300 323 752
Email: Deborah [email protected]
or visit our website today: www.preftrain.com

Train the Mentor 4.3 out of 5 based on 43 user ratings.

This program will provide your staff with a range of skills and knowledge to better manage and address poor performance. Drawing on current data and using a very practical approach, this program will give your managers the confidence to better manage performance and work towards improved outcomes and productivity. Equip your team with real-world tools to lift accountability, tackle underperformance, and align expectations.

*** Please note, we can incorporate your performance management policy and procedure and any other relevant organisational information into the program.***

Your tailored Performance Management inhouse training course will give participants the skills to:

  • Give regular and effective feedback.
  • Develop strategies to manage poor performance.
  • Build rapport to generate trust and manage resistance.
  • Use effective communication techniques to empower others.
  • Manage high performers who can sometimes cause chaos.
  • Incorporate evidence based outcomes in performance management.
  • Address avoidance behaviours and strengthen your leadership team’s ability to manage performance proactively.
  • Set appropriate behavioural targets as well as other more quantifiable targets.
  • Create a culture that fosters high performance and high expectations.
  • Apply structured performance conversations that align with HR compliance and Fair Work standards.
  • Understand what games people will play to “widen the goalposts”.
  • Link reward recognition and feedback.
  • Counter staff that have “quit and stayed”.
  • Build self-control into performance discussions.
  • Set boundaries with staff.
“Left unchallenged or managed badly, poor performance will impact on morale, staff engagement and ultimately, performance.”

Performance Management In-House Program Details

Group Size: An ideal group size is 6 – 10 participants. “Tailored for Fair Work and current HR frameworks”

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

Duration: This course can be adapted to fit with your timeframe.

Cost: Upon request.

Target Audience: Managers, Team Leaders and Supervisors

Managers and Leaders are responsible for driving productivity. Sometimes Managers or Leaders are held back by a fear of accusations of bullying. Do your people know how to proceed without the anxiety? Do they know how to proceed with courageous conversations without being accused of bullying? Do they know how to avoid or manage a bullying accusation?

“The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humour, but without folly.” Jim Rohn

Performance Management & Bullying Awareness In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–9 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Performance Management And Bullying Awareness Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Performance Management And Bullying Awareness 4.3 out of 5 based on 58 user ratings.

How good are you at motivating others?

Ask yourself the following:

  1. I understand the theory of motivation. (If not you can skip the other questions as this is critical)
  2. I believe that there is a direct link between motivation and organisational performance.
  3. I know that each person gets motivated by different factors.
  4. I am aware of the practices that lead to demotivation of my team.
  5. I share the vision, mission and principles of my organisation.
  6. I give my team autonomy in performing tasks.
  7. I use different techniques to constantly motivate my team.
  8. I discuss the thoughts and concerns of my team members.
  9. I ensure that my team feels valued by giving them regular feedback.
  10. I have set goals for myself and my team.
  11. I actively listen to people without judgment.
  12. I am aware of my own strengths and weaknesses.
  13. I try to make the workplace an interesting place for everyone working with me.
  14. I set achievable challenges for my team and reward them when they succeed.
  15. I am personally very motivated and energetic.

Your Empowerment and Motivation Skills program can be custom designed to help your people to become better team and self motivators. The program provides an understanding on how people can be motivated in many different ways. Participants will learn the concept of motivation from a theoretical perspective as well as a practical perspective.

Motivation Skills & Empowerment In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Empowerment and Motivation Skills 4.4 out of 5 based on 46 user ratings.

Join us for an immersive and transformative workshop designed to revolutionise your approach to employee engagement. This workshop delves deep into the core strategies that drive unparalleled employee engagement, ensuring your organisation thrives. The facilitator will be hand-picked and will have lots of experience in your sector. The challenge of employee engagement is getting everyone onboard. So, your facilitator will share stories on how other organisations in your sector boosted their employment engagement scores.

If you like, we can host and deliver a customer engagement survey for you (optional). The survey is delivered to a random selection of your employees. It is vastly less expensive than undertaking a mammoth employment engagement survey, and the data will still be comparable and easy to digest.

Employee Engagement In-House Program Details

 

Target Audience: The course can be tailored for your specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.

Duration: This course is available as a 2-day course or a truncated 1-day course.

Delivery: This employee engagement bespoke course can be delivered both in-person or virtually.

Group Size: We’re flexible

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

 

Teams can only work effectively if team goals are aligned with organisational objectives. If the team isn’t effective, managers often blame personalities within the team rather than the fact that the team has never been trained in the team building dynamics of working as a unit. Our Project Management Training course equips Australian professionals and teams with the tools, frameworks, and techniques to deliver projects on time and within scope. Team building exercises, activities, simulations and ideas can help with building a highly effective team. Your team building training course can be tailored to your needs.

If you have a dysfunctional team or non-productive team, then this program is ideal.

Ask yourself the following about your team:

  1. Team members have a sense of common purpose on why the team exists and are focused on achieving common goals.
  2. Team members know what tasks need to be completed and by when.
  3. Team members know the roles and responsibilities of each person in the team.
  4. Team members clearly understand their power, authority and the decision-making process.
  5. Team members create a culture of trust and open, honest communication.
  6. Team members resolve conflict openly, constructively and quickly.
  7. Team members share all relevant data with each other.
  8. Team members contribute creative ideas and solutions.
  9. Team members feel that their individual ideas and personalities are recognised and respected.
  10. Team members find team meetings efficient, productive and focused on results.
  11. Team members are given feedback and encouraged to improve their existing skills.
  12. Team members are encouraged to make suggestions and are involved in the planning process.
  13. Team members participate fully by asking questions and fulfilling their commitments.
  14. Team members have fun at work and care about each other.
  15. Team leaders work towards getting results and developing team members.

Your Team Building program is custom designed to help participants be better prepared to apply team building strategies in order to greater team productivity and pursue organisational objectives. Every team is unique and will have different preferred learning styles, attitudes, needs, and behaviours.

We offer a range of professional staff development training for employees including leadership training courses, conflict resolution and unconscious bias training for employees and more. 

Team Building Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Team Building Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers, ELT or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

WHAT IS PERFORMANCE APPRAISALS TRAINING (PAT)?

In Part One (PAT1) the management group will be trained in conducting best practice appraisals in the morning session. In Part Two (PAT2), general staff will learn the best practice in participating, asking questions and maximising the performance appraisal in the afternoon. It’s a win/win course. Both parties win by conducting and participating in performance appraisals that not only fulfil and meet the organisation’s expectations but provide the participants with the skills for making performance appraisals more relevant. Instead of dreading performance appraisals, they will simply be seen as part of the ongoing relationship between managers and their staff and an easy system to carry out regularly. Both parties will be able to connect the performance appraisal to the bigger picture. By completing the appraisals more diligently (instead of randomly filling in boxes) staff and managers will have the opportunity for meaningful and realistic performance discussions.

WHY ARE PERFORMANCE APPRAISALS SO DIFFICULT?

Here are a few comments we’ve heard recently on the receiving end:

“We caught up on the footy results and talked about the draft pick.”

“I said to my manager that I had a few questions. She replied, there wasn’t enough time for questions.”

“I walked in the door, my manager handed me my appraisal and I left. It took about 20 seconds, which was a bit slower than last year.”

“We randomly ticked off some boxes for performance development and bid each other goodbye.”

“I have had mine done today!”

Here are a few comments on the delivery side:

“Every year, HR gives us these forms to fill in and expects us to know what to do.”

“We spend oodles of time changing the appraisal forms and zero time completing them.”

“What’s the point? We fill in their questions, and the silence till the next year is deafening.”

“It’s a 15-page form. Why can’t we just talk — it would be far more beneficial.”

“Both parties win by conducting and participating in performance appraisals that not only fulfil and meet the organisation’s expectations but provide the participants with the skills for making performance appraisals more relevant.”

Performance Appraisals Training In-House Program Details

This program can be conducted as in-house training at your offices.

Group Size: An ideal group size is 6 – 10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to your timeframe. We recommend a half-day course for each group.

Cost: Upon request.

If you would like more information on this training program, please contact us at 1300 323 752 or Email: [email protected]

Don’t miss out on this breakthrough course in managing poor behaviours in the workplace training workshop. This course is an opportunity to audit and label positive and negative workplace behaviours. Help your people learn behaviour strategies to optimise behaviours at work.

This course focuses on recognising and rewarding positive workplace behaviours and removing unacceptable workplace behaviours at work.

Review the positive and negative behaviours in your workplace. This course was designed by a team of behavioural psychologists and leaders from Top 500 Companies. The day explores negative workplace behaviours and positive workplace behaviours. As one of our psychologists remarked, “Negative workplace behaviours are like two rats sneaking into your house before you go on holiday – they can multiply very quickly and literally bring the house down”. It’s an experiential type learning course and your facilitator has over 15 years experience dealing with workplace behaviours.

Testimonials

“What I really like about your company is the fact that I can come to you with a need, and you come back very quickly with a high quality trainer or facilitator, who will customise and deliver a tailored program to suit our needs.”
– A Wright, Manager Learning & Development, Department of Health

“We always enjoy the creativity and new ideas your people have. And your level of service is so professional.”
– J Rogers Learning and Development, Department of Transport

“Preferred Training Network developed a coaching training package that really met our needs and they made the contextualizing process so easy. Their customer service before and after was excellent and their trainer was refreshing and innovative and really knew his stuff. A pleasure to do business with.”
– A Martin Manager, SA Ambulance Service

The Nuts and Bolts

This program can be conducted as in-house training at your offices anywhere in Australia.

Guidelines

Group Size: An ideal group size is 6 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to fit your timeframe. (We recommend a one day course)

Cost: Upon request. Target

Audience: Staff, supervisors, team leaders and management.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Take a look at the other popular courses that we offer at Preferred Training Networks: train the trainer trainingconflict resolution workplacecustomer service training, and employee engagement training.

Workplace Behaviour Course 4 out of 5 based on 98 user ratings.
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