Local Government

Example Tailored Lean Training & Thinking Styles Program Outline

9:00 AM – 9:15 AM:

Lean Thinking Fundamentals

• Understanding lean thinking principles.
• Ground rules and expectations.
• The core principles of lean thinking.
• Identifying value versus waste in government processes.
• Exploring common types of waste (e.g., time, resources, inefficiencies).

10:15 AM – 10:30 AM:

• Morning Tea Break

10:30 AM – 12:00 PM:

Mapping Processes and Identifying Waste

• Process mapping techniques.
• Identifying bottlenecks and inefficiencies.
• Using affinity diagrams to identify and remove waste.

12:00 PM – 12:45 PM:

• Lunch Break

12:45 PM – 1:45 PM:

Tools and Techniques for Continuous Improvement

• Introduction to tools like 5S, Kaizen, and root cause analysis.
• Practical application of lean tools to government scenarios.
• Encouraging team involvement in improvement initiatives.

1:45 PM – 2:30 PM:

Fostering a Lean Culture

• Building a mindset of innovation and efficiency.
• Overcoming resistance to change.
• Leading change.
• Removing role ambiguity.

2:30 PM – 2:45 PM:

• Afternoon Tea Break

2:45 PM – 4:15 PM:

Action Planning and Implementation

• Developing a lean implementation plan.
• Setting achievable goals and metrics.
• Low hanging productivity improvements.
• Ensuring sustainability of improvements.

4:15 PM – 4:45 PM:

Review, Refocus, and Refine

• Sharing insights and takeaways.
• Group discussion: Overcoming specific challenges in government.
• Finalising personal action plans.

4:45 PM – 5:00 PM:

Closing and Feedback

• Summary of key learnings.
• Participant feedback and evaluations.