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A process is no more than a series of steps and decisions involved in the way a task is accomplished. “Process improvement” means making things better, not just fighting fires or managing crises. It means setting aside the customary practice of blaming others for work that hasn’t been done and identifying how work can be done more efficiently. It is a way of looking at how the workplace can complete tasks smarter.

When we engage in true process improvement, we seek to learn what causes things to happen in a process and to use this knowledge to remove activities that contribute no value to the service produced. A standardised process improvement methodology allows us to look at how we perform work. When all the team members are involved in process improvement, they can collectively focus on eliminating waste of money, people, materials, time and opportunities. The ideal outcome of process improvement training is to learn techniques to make sure that jobs can be done cheaper, quicker, easier and safer.

Process Improvement Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

  • Ideal group size: 4–12 participants.
  • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: Your Process Improvement Course can be modified to fit inside your timeframe.
  • Cost: Price on request.
  • Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

“If your actions inspire others to dream more, you are a leader” – John Quincy Adams

Personal Leadership Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost

Duration: This program can be conducted as a one day or half day program

Cost: Price on request.

Target Audience: Staff, Team Leaders, Supervisors and Management

If you would like more information on this training program, please contact: Preferred Training Networks on 1300 323 752 Email:Deborah at [email protected]

Do any of the following behaviours interrupt your Senior Executive meetings?

  • Personality clashes
  • Senior Executive resentment and rivalry
  • Hidden agendas and building of silos
  • Stubbornness
  • Bad manners
  • Shouting or finger-wagging
  • Recurring issues rehashed and unresolved again

This Senior Executive Meetings course helps identify counterproductive behaviours that creep into Senior Executive Meetings. Using an appreciative inquiry, your Senior Leadership Team endorses the behaviours that will help deliver the best outcomes from the meeting. This means that you now have a clear map and charter of how to conduct Senior Executive meetings in a far more constructive and collegiate manner.

This course is not designed as a rehash of what has been done incorrectly. Quite the opposite, the course makes a line in the sand to ensure that your very next meeting will be a positive and rewarding experience.

Executive Management Training In-House Program Details

This program is best conducted as an in-house program.

  • Group Size: An ideal group size is 6 – 10 participants.
  • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
  • Duration: This program can be adapted to fit your timeframe. (We recommend a one-day course).
  • Cost: Upon request.
  • Target Audience: Senior Leadership Team

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Legitimate Leadership In-House Program Details

Group Size: An ideal group size is 4– 10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

Cost: Upon request.

Target Audience: Team Leaders and Managers

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Many organisations have some great leaders. However, they are often not working in the same direction and are not working synergistically. Clashing leadership styles sometimes hamper productivity and dampen morale. Progressive organisations utilise team based leadership tools to get blocks of people moving en masse behind the organisation’s strategic objectives.

Leading Teams In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–9 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

What are the benefits of high performance work practices?

  1. Having a win-win relationship between employees and employers
  2. Increasing employee productivity in the long term
  3. Developing effective employee performance measures
  4. Implementing incentives for employees
  5. Creating a positive organisational culture
  6. Agreeing retention techniques for talented employees
  7. Targeting and selecting ‘organisational fit’ people
  8. Creating an environment of knowledge and information sharing
  9. Improving existing employee decision-making processes
  10. Creating self-managed teams
  11. Understanding job satisfaction and motivation in employees
  12. Supporting employees by providing training in personal and professional development
  13. Aligning your organisational strategy with employee goals
  14. Facilitating open communication in the organisation
  15. Active participation and reflective listening styles
  16. Managing unexpected situations
  17. Using precedents to influence stakeholders

High Performance Work Practices In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

  • Ideal group size: 4–12 participants.
  • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: This program can be adapted to meet your requirements.
  • Cost: Price on request.
  • Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

High Performance Work Practices (HPWP) 3.9 out of 5 based on 31 user ratings.

This tailored Networking Skills workshop is designed to impart a robust strategy to ensure you are comfortable meeting new people and remember people’s names. It gives people the skills to qualify the value of the other person. The approach combines associations that are relevant to you, together with introducing the skill of photographic, visual or memory skills. This program is aimed at people who have a need to learn people’s names in situations that include; business networking and social networking. Whether introductions consist of one person or several in rapid succession, a range of tactics are provided to ensure you capture names and faces and information of people that you need to secure. Your trainer will then show you some ways to ensure a relationship afterwards with the people who fit your networking objectives.

Networking Skills In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: 2–4 hour program

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

By communicating assertively, you can feel confident and gain the respect of your colleagues and friends. Assertive communication involves speaking your mind and expressing your point in a constructive manner.

People who are assertive tend to have less stress and conflict in their career and personal life. They can influence people and can get their needs met more easily.

How assertive are you?

Ask yourself the following:

  1. I provide quick and accurate responses to customer queries.
  2. When I do not understand something, I ask for clarification.
  3. I look directly at the person I am talking to.
  4. I have an assertive body language.
  5. I am clear and specific when expressing my point of view.
  6. I consciously practice assertive behaviour in problem situations.
  7. I use verbal and non-verbal communication skills to be assertive.
  8. I recognise passive, assertive and aggressive behaviours in others.
  9. I am comfortable with saying ‘NO’ with confidence.
  10. I am calm and controlled and do not lose my temper.
  11. I ask for help without feeling guilty or bad about it.
  12. I deal with difficult people and situations effectively.
  13. I do not get stressed in difficult situations.
  14. I can effectively manage people who are angry or aggressive.
  15. I ask for and provide constructive feedback.
  16. I negotiate assertively with colleagues / customers / suppliers.
  17. I respect the rights and opinions of other people.

Your Assertiveness Skills program is custom designed to help participants express their ideas and feelings more adequately. The program will provide practical techniques to improve interaction with other people in the workplace. Participants will learn how to change their behaviour to assertively deal with complex workplace situations. They will understand how positive assertiveness can enhance interpersonal communication.

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an Inhouse program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact:
Deborah Dear
PH: 1300 323 752
Email: [email protected]

Assertiveness Training Course 4.2 out of 5 based on 97 user ratings.

Authentic Leadership

Authentic leadership is a giant step forward. It adds realness to your leaders. Employees and stakeholders are apathetic to PR and sanitised fake leadership. Authentic leaders have the X factor that creates calmness and instils loyalty. Authentic leaders are comfortable in their own skin with their strengths and weaknesses and often ooze confidence. Even when faced with seemingly insurmountable challenges their optimism becomes an unstoppable force.

Are you an authentic leader?

  • I am aware of my personal strengths and weaknesses
  • I feel comfortable in my own skin
  • I nurture an environment of calmness
  • I openly admit my weaknesses
  • I am self-disciplined
  • I am compassionate
  • I rarely get annoyed in the office
  • I have built a circle of trust that I can rely upon any time
  • I am generous with my time helping other people
  • I feel confident having difficult authentic conversations
  • I have a written record of my personal and career goals
  • My people trust me and as a result they don’t cover up mistakes
  • I believe strongly in the organisation direction
  • I walk the talk
  • I encourage open communication without fear of being blamed and finger pointing

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Authentic Leadership Course can be modified to fit inside your time frame. If you could make them changes that would be great.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]

Authentic Leadership 4.3 out of 5 based on 103 user ratings.

Here is an opportunity to discover the key components of adaptive leadership. Participants also explore the dynamic of disequilibrium as a change response agent.

Adaptive leadership is certainly another leadership tool to have at the ready when needed

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Venue:

For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration:

This program can be conducted as a one-day program, a half-day program, or a keynote presentation.

Target Audience:

Leaders.

Cost:

Price on request.

If you would like more information on this training program, please contact:
Preferred Training Networks on 1300 323 752
Email: [email protected]
or visit our website today: www.preftrain.com.au

Adaptive Leadership Skills Australia Workplace 4.3 out of 5 based on 23 user ratings.
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