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Let’s make your emerging leaders feel special. Let’s bring them together and give them the skills that emerging leaders need. Let’s also set expectations. You don’t want your emerging leaders to become disillusioned in the process and lose interest in becoming an emerging leader.

Being an emerging leader is a very exciting time. You want to prepare your leaders and give them the tools for their leadership journey.

Frontline Leadership Skills In-House Program Details

Upon completion of the course, participants will have a better understanding of their strengths and weaknesses as a leader and the tools needed to become an influential figure to their employees.

Target Audience:
The course can be tailored for the specific cohort, whether it be new or existing frontline leaders.

Duration:
This course is available as a 2-day course or a truncated 1-day course.

Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisation’s.

Group Size:
We recommend a group size of 4–10 people.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Why is problem-solving and decision-making so difficult?

People often lose faith in a company/individual if they perceive poor decision-making and/or poor problem-solving. Even more frustrating is the procrastination of making a decision (We’ll tell you more later).

This program helps participants understand the decision-making process and will equip participants with the skills and techniques to frame a problem objectively and decide a course of action.

Action Plan for your Tailored Problem-Solving & Decision-Making Course

  1. How to develop the skills to conceptualise a problem through the eyes of all stakeholders and not from a myopic perspective.
  2. How to help participants to dig for the source of the problem instead of constantly fixing symptoms of the problem.
  3. How to understand how organisational decision-making can differ from individual decision-making.
  4. How to understand how emotions can influence decision-making.
  5. How to reduce risks when making decisions.
  6. How to overcome the ‘save my ass’ hurdle that academics have identified why people won’t make a decision.
  7. How to use precedents as a tool to share your beliefs with other people.
  8. How to gain approval and motivate the senior management team

Problem-Solving & Decision-Making In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Problem-Solving Decision-Making Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Problem-Solving Decision-Making was ranked 4.1 out of 5 based on 39 user ratings.

Participants will be encouraged to practice strategies and collaborate on best practices for managing feedback. Have you noticed that people are losing the ability to disagree professionally? Upon completion of this course, participants will have the skills and confidence to handle feedback in a manner that improves interpersonal internal and external relationships.

Feedback Management Key Course Content:

  • Understand the importance of effective feedback management
  • Develop techniques to give and receive honest feedback
  • Learn how to give constructive, actionable feedback
  • Identify methods for improving communication within an organisation
  • Planning courageous conversations
  • Utilise strategies for managing employee morale and performance through feedback
  • Develop strategies to help employees apply feedback and implement changes
  • Analyse how feedback is provided using different communication methods
  • Discuss best practices for effectively incorporating feedback into daily operations
  • Explore ways to measure the effectiveness of feedback management systems

Feedback Management In-House Program Details

Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.

Duration: This course is available as a 1-day course or a truncated 1/2-day course.

Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations’.

Group Size: We recommend a group size of 4–10 people.

Positive Leadership Skills In-House Program Details

Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders.

Duration: This course is available as a 1-day course or a truncated ½ day course.

Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisation’s.

Group Size: We recommend a group size of 6–12 people.

Do some of your people wriggle away from doing tasks? A chain is only as strong as the weakest link, and if the weakest link doesn’t want to pull their weight, it can seriously impact productivity. Workplace behavioural studies concur that some people deliberately misunderstand instructions to avoid completing tasks. You might know the occasional maestro that misunderstands any instruction. That’s where accountability training becomes essential—helping teams build a culture of ownership and ensuring every member contributes consistently.

Faced with this situation, it’s easy to take the path of least resistance. Don’t request from the maestro any tasks, and use the rest of the team to fill in. Or take away all excuses for not completing the tasks. Keep everyone accountable and eliminate the wriggle room. Of course, some reports and peers will still not do what’s instructed. But that will now become a performance management issue rather than an “Oh is that what you meant?” misinterpretation.

It’s also important to explore if your instructions are really clear. Your instructions may be as clear as crystal in your mind and clear as mud at the other end. In this breakthrough course, you’ll learn to give instruction and deadlines that cannot be wriggled out of.

Is this tailored Keeping People Accountable at Work course for you?

Answer Yes or No to the following questions:

  • Do more than 5% of your instructions not get carried out?
  • Do you miss deadlines more than 10% of the time?
  • Do you hear counterarguments that people didn’t understand the instructions?
  • Have you noticed dysfunction in the team?
  • Do you hear heated arguments and inappropriate remarks?
  • Do you have a blame culture when things go wrong?
  • Do you feel that people simply won’t follow instructions?

If you’ve answered “Yes” to 2 or more of these questions, this course is ideal for you.

Keeping People Accountable at Work In-House Program Details

This program can be conducted as in house training at your offices.

Group Size: An ideal group size is 6–10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to fit your timelines.

Cost: Upon request.

Target Audience: Ideal for Leaders and Managers

If you would like more information on this training program, please contact us at 1300 323 752 or email: [email protected]

Frequently Asked Questions

Q. Who should attend the Accountability Training course?

A. This course is ideal for team leaders, managers, and professionals looking to build a culture of ownership and follow-through in the workplace.

Q. What outcomes can I expect from this training?

A. You’ll learn strategies to promote responsibility, encourage proactive behaviour, and establish clear expectations and consequences.

Q. Is this course available across Australia?

A. Yes, we offer this training across Australia, including Melbourne, Sydney, Brisbane, Perth, Adelaide, and via virtual delivery.

Q. How long is the course?

A. The course is flexible and can be delivered as a half-day or full-day session, tailored to your organisation’s needs.

Leaders and managers need to be skilled and comfortable at navigating through the grey area that occurs as a result of ambiguity.

Role Ambiguity at Work In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to your timeframe.

Target Audience: Managers and staff

Removing Role Ambiguity 4.2 out of 5 based on 39 user ratings.

Importance Of Leadership Skills

Here is your opportunity to learn the traits of great Australian and international leaders. You’ll learn the critical difference between leading a team rather than just managing a team. You’ll also learn about the leadership missteps that can unhinge the greatest of potential careers.

Leadership Management In-House Program Details

For maximum effectiveness, this course is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to suit your timeframes.

If you would like more information on this training program, please contact Deborah.

Email: [email protected]
Phone: 1300 323 752

Apart from our leadership training, take a look at our other highly recommended courses including instructional design, body language, workplace resilience, and stress management. If you have any queries, contact us today.

Whether you’re looking for help with time management, communication techniques, effective leadership skills, professional or interpersonal development or anything in between, we can help.

Overcoming Recurring Issues training is a course that punches above its weight. Instead of a problem-solving type course, this niche course only focusses on the recurring issues.

And here’s the kicker.

Q. What happens if you don’t fix a recurring problem?

A. It will recur.

Which recurring issues come across your desk time and time again?

Surely it makes sense to solve them once and for all.

This tailored workshop helps participants find solutions for issues that continually crop up.

Examples include: Performance Management, Land Quarrels, Visitor Vex, Lack of Respect

Example In-House Removing Recurring Issues Outline

TIME TOPIC
9.00am Welcome and Introductions
Workplace Conflict – define conflict and discuss experiences of positive and negative conflict – large group presentation & individual reflection.
Conflict Triggers – identify typical triggers of workplace conflict – large group discussion & small group work.
Behavioural Styles – self assessment questionnaire to identify preferred behavioural style and conflict management preference – self assessment & small group discussion & activity
10.30am Morning Tea
10.50am Managing Workplace Conflict – implement the Five Step Agree process to better manage and resolve workplace conflict – large group presentation & small group work.
Impact on Performance – evaluate the impact of unresolved and recurring issues on employee performance.
Develop a culture of personal responsibility – large group presentation & discussion.
12.30pm Lunch
1.00pm Grievance & Dispute Settling – review and apply grievance and dispute procedure – large group discussion & scenarios.
Difficult Conversations – develop foundation skills for conducting effective difficult conversations- large group presentation, small group work & scenarios
2.45pm Afternoon Tea
3.00pm Disciplinary Policy & Procedure– review and apply disciplinary policy and procedure – large group presentation, small group & scenarios.
4.15pm Summary
4.30pm Close

 

Removing Recurring Issues In-House Program Details

Group Size: An ideal group size is 4–10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

Cost: Upon request.

Each participant completes a confidential online pre and post training 360 survey. Participant selects up to 6 raters, a mixture of direct reports, line managers and colleagues. The 360 feedback will form the basis for tailored development and one on one coaching.

Each participant will receive one on one coaching (and survey debriefing) before the leadership training commences. This preps the participants for the training delivery.

Between the workshops, some project work keeps the participants engaged. For example in the above case, the participants were asked to complete a behavioral style survey between day one and two. Participants also had some change leadership reading before Day 3 and a group project to be completed for Day 4

Day One (sample)

Leadership Culture
  • Leadership V Management
  • What does staff want from leaders?
  • What’s your current leadership culture?
  • Leadership capacity and capability
  • Group 360 debrief
  • Service review
Leadership Styles
  • Self leadership styles
  • Group strengths and weaknesses from the 360
  • Leadership behaviours
  • On-the-job learning opportunities
Values Based Leadership
  • A leadership beacon
  • What did we do before values?
  • Values based leadership
Performance Review

Day Two (sample)

The Four People Styles
  • What are they?
  • Commonalities
  • Behavioural differences & similarities
  • Managing the different styles
Ladder of Inference
  • Assumption testing
  • How knowledge is gathered
  • Unconscious bias – Leadership Based
Emotional Intelligence
  • EI and EQ
  • The EI Leader
  • Applying EI to self and others
  • Goleman insights on EI
  • Using EI to better manage teams
The Five Dysfunctions of a Team
  • Lencioni’s findings
  • Identifying dysfunction in teams
  • Addressing the five dysfunctions
  • Apply the model to internal relationships

Day 3 (sample)

The Knowing Doing Gap
  • Pfeffer and Suttons findings about leadership inertia
  • Promoting action rather than procrastination
  • Self managed teams
Building Innovation Teams
  • Innovation – Does it really matter
  • How to be innovative
  • Doing an innovative task
  • Cultivating innovation
Leading Change
  • Being a change leader
  • Working with people stuck in the past
  • Understanding change and loss
  • Maintaining change momentum
  • Renegotiating the psychological contract

Day Four (sample)

Group Project Review
  • Key learning and observations
  • Provide evidence of how each group worked with managers
  • Assessment on effectiveness of the team
Project Analysis
  • Continuous improvement
  • What could work (Appreciative Inquiry)?
  • Implementation and thinking tools
Accountability
  • Discuss “if it’s to be its up to me”
  • Keeping people accountable
  • Micromanagement or empowerment
Action Planning
  • Being strategic
  • Break free from short term things
  • Writing action plans

NUTS AND BOLTS

Would you like to attend this program?

For maximum effectiveness, this leadership development program is best conducted as an on-site program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: The course can be fitted within your timeframe.

Target Audience: High Potentials, Middle Managers, Supervisors, Leaders.

Cost: Price on request.

If you would like more information on this training program, please contact:

Preferred Training Networks on 1300 323 752

Email: Deborah at [email protected] or visit our website today: www.preftrain.com.au

End to End 360 Degree Leadership Training 4.3 out of 5 based on 49 user ratings.
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