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A very interesting course to figure out what is acceptable and unacceptable workplace behaviour for your organisation. Every organisation is unique. But there are also workplace laws that are non negotiable.

Frontline Leadership Skills In-House Program Details

Upon completion of the course, participants will have a better understanding of their strengths and weaknesses as a leader and the tools needed to become an influential figure to their employees.

Target Audience:
The course can be tailored for the specific cohort, whether it be new or existing frontline leaders.

Duration:
This course is available as a 2-day course or a truncated 1-day course.

Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisation’s.

Group Size:
We recommend a group size of 4–10 people.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

We are becoming an experience economy, yet we overlook our employees and the experience each employee has at work. Here’s a course to help you design positive employee experiences. Your employees will feel more welcomed and valued.

Think of it this way: If you are not providing positive experiences for your employees, then another organisation will.

You’ll be surprised how small changes can have such a big impact. Participants will discover how to develop proven strategies to boost each employee’s experience at work.

‘Employee Experience’ In-House Program Details

For maximum effectiveness, this course is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to suit your timeframes.

If you would like more information on this training program, please contact us at 1300 323 752 or email: [email protected]

Facilitation is a trusted tool for sharing ideas, delivering messages and collaborating with others. Formal facilitation methods became more structured in the late 60s and early 70s as a means of removing dysfunctions in the workplace. In many organisations, the use of a neutral third party to manage and improve meetings, presentations and learning sessions has become a valuable tool. Normally, the person who manages these interactions does not influence the outcome of the discussion. This facilitator training course for facilitators helps them orchestrate a steady flow of ideas and concepts and direct the conversation towards mutually beneficial outcomes.

Train the Facilitator In-House Program Details

  • Group Size: An ideal group size is 6–10 participants.
  • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: Each course can be conducted as a one-day program.
  • Cost: Upon request.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Train the Facilitator 4.3 out of 5 based on 47 user ratings.

Why is problem-solving and decision-making so difficult?

People often lose faith in a company/individual if they perceive poor decision-making and/or poor problem-solving. Even more frustrating is the procrastination of making a decision (We’ll tell you more later).

This program helps participants understand the decision-making process and will equip participants with the skills and techniques to frame a problem objectively and decide a course of action.

Action Plan for your Tailored Problem-Solving & Decision-Making Course

  1. How to develop the skills to conceptualise a problem through the eyes of all stakeholders and not from a myopic perspective.
  2. How to help participants to dig for the source of the problem instead of constantly fixing symptoms of the problem.
  3. How to understand how organisational decision-making can differ from individual decision-making.
  4. How to understand how emotions can influence decision-making.
  5. How to reduce risks when making decisions.
  6. How to overcome the ‘save my ass’ hurdle that academics have identified why people won’t make a decision.
  7. How to use precedents as a tool to share your beliefs with other people.
  8. How to gain approval and motivate the senior management team

Problem-Solving & Decision-Making In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Problem-Solving Decision-Making Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Problem-Solving Decision-Making was ranked 4.1 out of 5 based on 39 user ratings.
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