A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
What makes change-big or small-so intimidating, and how can I better adapt?
Our Change Management Course equips leaders and teams with the practical skills to plan, implement and manage organisational change. Learning to embrace change becomes easier once you complete our change management courses in Australia. Our qualified experts help you understand that change is an ongoing process-nothing to fear. Accepting this mindset means you continually grow and move forward in this competitive work environment.
Overcome barriers to change and grasp its motivators while understanding its impact on the organisation. Our change management training for leaders strengthens their leadership capabilities by empowering them to take responsibility in guiding change, engage in critical conversations, and frame change as a positive opportunity for their team.
Accepting change and knowing how to steer it in a positive direction can bring numerous benefits. Here’s the impact of change management training:
Become Adaptable and Flexible
By embracing change, leaders can handle tough decisions. This means they’re more adaptable and can apply the right approach to manage resistance. At the same time, they’ll learn to tackle conflicts to create a supportive environment.
Encourage Transparency and Empathy
In addition to dealing with aggressive people and building telephone de-escalation techniques, good communication should be transparent. Training teaches leaders how to openly communicate the reasons behind certain changes. All the while listening to team concerns and encouraging open dialogue.
Stay Focused and Productive
Competing demands and shifting goals may make it harder for team members to prioritise tasks. Stay productive and complete projects through our change management courses. Our experts teach you how to navigate these challenges proactively so disruptions are minimised and less time is wasted on overcoming resistance.
Embrace uncertainty and prepare your organisation for any challenges with our change management training for leaders. Every professional environment can face difficult behaviours like tears, abuse, and threats. That’s why Preferred Training Networks offers additional training to tackle these challenges head-on and further drive positive change. Contact us to get started!
| Module | Topics | Key Learning Outcomes |
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| Module 1: Introduction to Change Management | Overview of Change Management |
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| The People Factor |
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| Module 2: Identifying and Reacting to Change | Identifying the Need for Change |
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| Reactions to Change |
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| Module 3: Communication and Resistance Management | Communicating the Change |
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| Managing Resistance |
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| Module 4: Sustaining and Embedding Change | Making Change Stick |
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| Feedback and Reflection |
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Q: What does the Change Management Course include?
A: It covers planning, stakeholder communication, change models (like ADKAR), and managing resistance.
Q: Do you offer this training across Australia?
A: Yes. We deliver in-house programs in Sydney, Melbourne, Brisbane, Adelaide, Perth, and regional areas.
If the employer and employee can work together on mutual goals then career management is an opportunity for both parties to grow.
Benefits to your employer
By knowing a team member is planning their career, the employer will benefit from having enough time and resources to:
Benefits to employee
By knowing the organisation is planning their career, the employee will benefit from having enough time and resources to:
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants
Venue: For your convenience,you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s
If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]
Our B2B sales courses enables you to hone your skills for effective outcomes. Enhance your confidence level with our courses that help you to boost your B2B sales skills. Your Business to Business course is designed to help you improve your btb selling skills and take your organisation to new heights.
Participants learn how to be more consultative. The B2B sales environment is very competitive and the btb environment is complex. Participants will also dive into strategic selling blocks to surface new selling opportunities to new and existing customers.
“Surface new selling opportunities to new and existing customers.”
Would you like to attend this program?
Program Details
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 6–14 participants
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be modified to a two day, one day or half day program.
Target Audience: Sales staff and managers of sales teams.
Cost: Price on request.
Contact Us
If you would like more information on this training program, please contact Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
or visit our website today: www.preftrain.com.au
Are your business report writing skills holding you back or driving your success? Our Business Report Writing Training course is designed to help professionals across Australia improve the clarity, impact, and structure of their business writing.
In all professional contexts, effective communication is essential for clearly expressing ideas and achieving goals. Gaining proficiency in writing and presenting lays the groundwork for creating reports that are not just informative but also inspiring and convincing.
Whether you’re collaborating with colleagues or winning over new clients, our Business Report Writing Training course equips you with the skills to boost your professional interactions. Our easy-to-follow workshops will help you create impactful reports that get your message across in every meeting and client presentation — while complementing essential skills like Minute Taking for clearer documentation and follow-up.
Ready to take your writing skills to the next level? Take part in our professional business report writing skills workshops and create reports that drive results.
In our Business Report Writing Training course, you’ll learn to assess the reading styles of different generations. Workplaces today are more diverse, with multiple generations working side by side. Understanding these differences ensures that your message achieves the desired impact across all age groups — while also supporting effective communication and time management in your reporting process.
By honing your business report writing skills, you’ll develop a structured writing process to boost your productivity. Along the way, you’ll reduce reader confusion by avoiding the pitfalls of jargon and identifying effective strategies that fit your professional environment.
What’s more, our course covers all aspects of business report writing-from producing persuasive reports to applying powerful presentation strategies. Here, you’ll learn the psychology behind report reception to craft documents that truly resonate with your readers.
For the best results, we offer our business report writing course in-house, either at your office or a venue we can arrange for a small fee. Virtual options are also available, as well as training in other areas to further boost your abilities.
Contact us to sharpen your team’s business report writing skills. While you’re at it, explore our training in business writing, communication skills, and presentation delivery.
We offer all the necessary instruction under one roof to improve oral and writing communication, assembling a well-rounded team with the know-how to thrive in the current, fast-paced business environment.
New managers, junior employees, and anyone else who wants to improve their business report writing abilities will find our workshops to be very helpful. Empower your team by developing their capabilities in the following areas:
Preferred Training Networks (PrefTrain) offers your organisation the resources and solutions it needs to stay competitive and flexible. Our business report writing skills workshops deliver top-tier training designed to enhance your team’s abilities, empowering them to produce superior reports that make a lasting impact.
Offering both in-person and online training programs across Australia, we provide high-calibre training that’s accessible to businesses of all sizes. Further empower your team and unlock their full potential with our full range of professional development courses and micro-learning opportunities.
Ignite your team’s skills-contact us today for an instant quote and experience the impact firsthand.
| Module | Topics | Key Learning Outcomes |
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| Module 1: Understanding Report Writing | The Purpose of Writing |
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| Why Write Reports? |
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| Characteristics of Effective and Ineffective Reports |
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| Module 2: Foundations of Good Report Writing | Rules for Better Report Writing |
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| Types of Reports and Their Functions |
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| Setting Clear Report Objectives |
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| Module 3: Planning and Structuring Your Report | Defining Your Writing Strategy |
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| Profiling Report Readers |
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| The AIDA Model for Writing |
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| Module 4: Refining Report Content for Clarity | AI |
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| Final Review and Action Plan |
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Q: What does the Business Report Writing Training cover?
A: Planning, structuring, drafting, and editing professional business reports, including templates and practical exercises.
Q: Is the training available across Australia?
A: Yes. We deliver in-house or online training in Sydney, Melbourne, Brisbane, Perth, Adelaide and regional areas.
This program helps participants to understand business acumen, the proven linkages that exist and the importance of developing strategic skill sets.
“You have to combine instinct with good business acumen. You just can’t be creative, and you just can’t be analytical.” – Andrea Jung
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Management.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
As the process of retaining and gaining clients continue to get more competitive, here is a learning methodology that is win/win and can help to break down communication silos between your organisation and your clients and/or suppliers.
1. Choose a training program that will build relationships with clients and /or suppliers.
For example:
| Breaking down communication silos | Managing multiple tasks and deadlines |
|---|---|
| Building stronger partner relationships | Setting network behavioural expectations |
| Critical Communicating skills | Ideas Generating |
Choose from numerous topics of a non technical nature to build longevity with your clients and/or suppliers.
2. Let your consultant know which clients and/or suppliers you would like to invite to this event.
3. Your consultant can organise getting these clients and/or suppliers to your event. Through our network we have a strong relationship with about 70% of medium-large sized organisations in Australia.
4. After the invitation to attend as a guest there are only 2 possible replies and either way you will gain!
i. No can’t attend – there is still a relationship value perception because of the invitation.
ii. Yes, can attend – even better. Your people can build stronger relationships.
5. Developing the people skills with your clients and/or suppliers and adopting a culture of continuous improvement.
You could set a proposed quarterly calendar of training and networking Urge attendees to add value with articles and papers about the topic that you have learnt whereby ideas can be shared. A win/win situation for all involved.
Verbal communication (talking) is only responsible for about 15% of communication. The majority of the message is communicated and transmitted through body language (also known as non-verbal communication). Consider your reaction about how you might interpret a message from a manager whom you met in the corridor and they asked your opinion on what colour the office should be if they were:
Are you ready for body language training? If you hear any of these questions then it’s probably prime time to run this course. How do I read other people’s non-verbal communication? How do I spot buying signals from customers? What does my body language portray? Think of Preferred Training Networks when you are looking out for courses on body language or body language training. Additionally, our team can assist you with confidence building courses, workplace behaviour training, business presentation training, soft skills training for employees and more. Who can benefit from Body Language Training? For maximum effectiveness, this program is best conducted as an in-house program.
Q: What skills will I learn in this course?
A: You’ll learn to read non-verbal signals, present yourself with confidence, and interpret subtle cues in conversations.
Q: Is this course delivered in-person or virtually?
A: The course can be delivered in-house across Australia or virtually to suit your team’s preferences.
Q: How long is the Body Language Training Course?
A: It can be tailored as a half-day or full-day session depending on your needs.
What is different about it?
The essential difference is that interviewing is a behavioural diagnostic tool that asks competency-related questions that focus on past examples of demonstrated ability rather than asking hypothetical questions. E.g. ‘when did you demonstrate…’ rather than ‘what would you do if…’
Why do companies use behavioural interviewing?
What does a typical program outline look like?
Self-awareness
Building rapport
Team effectiveness
Avoid basic interview errors
Design the interview process
Interview guide
Develop and conduct legally defensible interviews
Ensuring Equity
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 3 to 8 participants
Venue: For your convenience, you can choose to conduct this program at your business premises Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
How well can you adapt your behaviours in intense situations?
Ask yourself the following:
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements. Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.
If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]
The nature of sales is changing, but we still buy from people we like. Equipped with the right BDM skills, you will be able to easily accomplish your sales objectives. Accelerate your professional selling skills to drive strong business growth and emerge successfully.
“We still buy from people we like.”
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 6–14 participants
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be modified to a two day, one day or half day program.
Target Audience: Business Development Teams
Cost: Price on request.
If you would like more information on this training program, please contact:
Preferred Training Networks on 1300 323 752
Email: [email protected]
or visit our website today: www.preftrain.com.au
