A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
Plan of action
Middlers often conceal themselves within an organisation and pay extra attention to process and are not always results orientated. Middlers often operate beneath the radar as their performance is neither exceptional nor poor. Middlers always underachieve and are at the opposite end of the continuum to action orientated people.
“Change is the law of life. And those who look only to the past or present are certain to miss the future.” -John F. Kennedy
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Managers of Middlers.
If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]
We’ve all had those days when minor disagreements turn into difficult situations at work. Tensions rise, productivity plummets, and the once-cooperative atmosphere becomes strained with competing interests and clashing work styles. While conflicts are nearly inevitable in any field, what sets successful organisations apart is their approach to addressing these clashes. Our Conflict Resolution Skills Training course helps Australian teams manage disagreements, reduce workplace tension, and communicate with empathy and clarity.
Managing conflict at work can be complicated, but it doesn’t have to be with conflict resolution training in Australia. Conflict can arise from differences in opinions, misunderstandings, and even personal issues. Whatever the cause, our experts help you understand the psychology of conflict.
Identify the different types and causes of disputes. Taking a proactive approach means conflict doesn’t necessarily have to take a turn for the worse-it can have positive outcomes.
Our courses include tips for dealing with aggressive people and difficult situations that involve tears, abuse, and threats. At the same time, you’ll feel more comfortable putting forward unpopular perspectives for the betterment of the organisation.
Work collaboratively and have critical conversations with diverse stakeholders to reach an agreement, and learn telephone de-escalation techniques for dealing with frustrated customers.
Training teaches each team member to express their thoughts and concerns clearly, which helps reduce misunderstandings. By fostering emotional intelligence, the program encourages your team to engage in open dialogue—creating opportunities to build trust and find solutions that satisfy all parties.
Training teaches each team member to express their thoughts and concerns clearly, which helps reduce misunderstandings. This encourages your team to engage in open dialogue, providing an opportunity to build trust and find solutions that satisfy all parties.
People look to leaders when disagreements emerge. In conflict management training, leaders learn how to stay composed in tense situations by applying emotional intelligence. Change management training will help handle the tensions that arise during transitions, while our experts also share proven strategies for Dealing with Difficult People, including de-escalation techniques to defuse conflicts before they intensify.
After receiving training, you’ll be able to quickly identify issues early, so no time is wasted in dealing with full-blown disputes. This creates a more structured approach to effective time management and more focused problem-solving.
Q: What is conflict resolution skills training?
A: It’s a practical course that helps employees understand the causes of conflict and learn how to address disagreements constructively in the workplace.
Q: Is this training available across Australia?
A: Yes. We deliver in-house conflict resolution workshops in Sydney, Melbourne, Brisbane, Adelaide, Perth, and regional areas, as well as virtual delivery.
Plan of action
This program is designed to make you imbibe compassion in every facet of your life. Learn how to make compassion a part of your organisational culture and personal character. This program dovetails compassionate behaviours with productivity boosts. Many workforces operate using the blame system which stifles morale and productivity.
“Compassion is the basis of all morality.” – Arthur Schopenhauer
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Management.
If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]
Providing good communication training for employees is vital. This communication skills training course is designed to step your organisation through proven methods of communicating clearly. Professional communication is designed to sway and bend with nuances. Professional communication is a means of communicating clearly with one another without being misunderstood.
Course Details
Target Audience:
The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.
Duration:
This course is available as a 1-day course or a truncated 1⁄2 -day course.
Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.
Group Size:
We recommend a group size of 4-10 people.
At Preferred Training Networks, we offer a wide range of employee training and development courses designed to complement our communication training programs including non-verbal communication training, confidence building courses, customer service skills training, influencing skills training and more.
Good communication is often sacrificed as people rush around pursuing unfinished tasks. Communicating under pressure requires confidence. It is a skill which can enable you to deliver your message clearly even in the most difficult situations.
Looking for a course to enhance your communication skills in the workplace?
The ability to communicate effectively with others is a key skill and is important to help you succeed. With good communication skills at work, you can convey your opinions and ideas clearly. Grow your communications skills with our course to build productive business relationships.
“Good communication is often sacrificed as people rush around pursuing unfinished tasks.”
NUTS AND BOLTS
GUIDELINES
Group Size: An ideal group size is 4–10 participants.
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
Duration: This course can be tailored to fit your timeframe.
Cost: Upon request.
Target Audience: Staff & Management
Ask yourself the following questions about your committee meetings?
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs
If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]
Plan of action
Even the best commanders in the world know not to overuse command skills. However, many leaders completely under use their command skills to the detriment of the organisation. Command skills are a situational tool and are imperative in certain instances particularly when personal safety is at risk.
The 10 commandments of Command Skills:
“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.” – George S Patton
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Management.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
This program was designed to equip managers with collaboration techniques to ensure their teams work collaboratively in business to pursue organisational objectives.
Would you like to attend this program?
For maximum effectiveness, this course is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be tailored to suit your timeframes.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
Designed by an organisational psychologist, this course will help your people discover how to manage their reactions and perceive conflict in a different light. Close quarter conflict usually occurs when people have opposing beliefs, operating systems, value systems, ideals, needs or goals. This type of conflict inevitably leads to reduced productivity and can damage levels of trust within teams therefore effecting business growth and sustainability. The best outcome of this course is it helps people in conflict working alongside each other to disarm and work towards achieving mutual goals and aspirations.
THE NUTS AND BOLTS
This program can be conducted as in-house training on site anywhere in Australia.
GUIDELINES
How good are your chaos management skills?
Ask yourself the following questions:
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs.
If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email:[email protected]
