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Tailored Knowledge Management Workshop Action Plan

  1. Enable participants to be able to link what people know with how what they know can support business and organisational behaviour.
  2. Ensure participants can identify what information is the most meaningful, practical and purposeful.
  3. Improve the participant’s understanding of fluid knowledge management practices.
  4. Provide participants with visionary strategies to motivate managers to reach common goals.
  5. Ensure the participants understand that knowledge management can be integrated with other organisational initiatives.
  6. Tips from the psychologists. How do you get information from people that don’t want to give you the information. Here’s one effective strategy: If someone is unwilling to share information, present them with a proposed change to a process they are familiar with and have a vested interest in. Outline a plan for how the new process will work. The individual is likely to provide extensive feedback, explaining why your plan won’t work. In doing so, they inadvertently share valuable insights and knowledge. It’s a win-win—your plan (which you may not have intended to implement) gets scrutinised, and you gain critical information that may have otherwise been withheld.
  7. Build trust levels in the organisation which fosters knowledge sharing.

Knowledge Management In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Knowledge Management Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

This program helps participants be more aware of the power of nous. Without nous, human beings would certainly not have progressed as a species. Your facilitator will strip away misperceptions of the power of instinct. Your people will learn the necessity of balancing nous in making decisions. Your facilitator will also show participants how ‘nous’ is a fantastic tool to use when you find yourself in an ethical dilemma.

Nous management is not an alternative to disciplined decision-making, and the program was designed by a psychologist to help people develop a nous management balance and a nous zone of tolerance.

As an exercise, consider the role that nous management may have played in the following 5 breakthroughs

1. The Electric Light
2. The Model T Ford
3. Virgin
4. Microsoft
5. General Electric

“Ever tried – Ever failed – Never Mind – Try Again – Fail Again – Fail Better” – Samuel Beckett

Nous Management Styles In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–9 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Join us for an immersive and transformative workshop designed to revolutionise your approach to employee engagement. This workshop delves deep into the core strategies that drive unparalleled employee engagement, ensuring your organisation thrives. The facilitator will be hand-picked and will have lots of experience in your sector. The challenge of employee engagement is getting everyone onboard. So, your facilitator will share stories on how other organisations in your sector boosted their employment engagement scores.

If you like, we can host and deliver a customer engagement survey for you (optional). The survey is delivered to a random selection of your employees. It is vastly less expensive than undertaking a mammoth employment engagement survey, and the data will still be comparable and easy to digest.

Employee Engagement In-House Program Details

 

Target Audience: The course can be tailored for your specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.

Duration: This course is available as a 2-day course or a truncated 1-day course.

Delivery: This employee engagement bespoke course can be delivered both in-person or virtually.

Group Size: We’re flexible

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

 

Can finance be made easy for Non Finance Managers? Without understanding the basics of finance, you may not be able to make valuable organisational assessments. This program helps participants to understand and learn the key financial skills required for organisational improvement.

Financial Skills for Non-Financial People Course

  1. Understanding and analysing profit and loss statements
  2. Understanding and preparing budgets
  3. Reading and interpreting a balance sheet
  4. Learning pricing and costing techniques
  5. The concept and application of cash management techniques
  6. Reading and understanding performance ratios
  7. The importance of capital investment and return on investment
  8. Learning and understanding basic financial plans

Financial Skills for Non-Financial People In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Middle Managers or Senior Managers

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

At Preferred Training Networks, you can check out our comprehensive and professional training programs like: Team Building Skills, Health Services Training, and How to Manage Resources.

Plan of Action for our Tailored Higher Workplace Performance Workshop

The 7P’s of Higher Performance training program gives participants a toolkit of ideas and practical skills to apply to their daily tasks. By utilising these skills, your people will be empowered to easily accomplish and subsequently stretch their performance targets.

“It is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality.” – Harold Geneen

7Ps of Higher Workplace Performance In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Managers.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

A key technique to enhance sales performance is by improving the ability of your sale’s team. Our territory sales management training course is designed to enable participants to adopt a better approach towards their sales area and improve results.

How does your team rate?

Ask yourself the following:

  1. Our team knows who their most profitable customers are.
  2. Our level of service is segmented to deliver the best service to our most profitable customers.
  3. Customer satisfaction levels are measured regularly.
  4. Any interpersonal disputes are resolved openly and fairly.
  5. Our team regularly brings up new innovative ideas.
  6. Our team manages their time effectively.
  7. Our team has been professionally trained to negotiate better outcomes.
  8. Our team communicates well and has high levels of trust.
  9. Our team actively listens to customers and use questioning skills.
  10. Poor performance is dealt with quickly and objectively.
  11. Our team also has behavioural targets.
  12. Our team does not go out to a customer ill prepared and wasting travel time.
  13. Waiting for customers is not part of our job description, as “waiting time” can be productive time.
  14. Territories are not always segmented geographically.
  15. We have developed a service recovery policy that sales teams will implement if the customer perceives a service failure.
  16. We don’t over-promise and under-deliver.

Territory Management Sales In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

  • Ideal group size: 4–12 participants.
  • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: This program can be adapted to meet your requirements.
  • Cost: Price on request.
  • Target Audience: Anybody responsible for meeting territory metrics targets.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Teams can only work effectively if team goals are aligned with organisational objectives. If the team isn’t effective, managers often blame personalities within the team rather than the fact that the team has never been trained in the team building dynamics of working as a unit. Our Project Management Training course equips Australian professionals and teams with the tools, frameworks, and techniques to deliver projects on time and within scope. Team building exercises, activities, simulations and ideas can help with building a highly effective team. Your team building training course can be tailored to your needs.

If you have a dysfunctional team or non-productive team, then this program is ideal.

Ask yourself the following about your team:

  1. Team members have a sense of common purpose on why the team exists and are focused on achieving common goals.
  2. Team members know what tasks need to be completed and by when.
  3. Team members know the roles and responsibilities of each person in the team.
  4. Team members clearly understand their power, authority and the decision-making process.
  5. Team members create a culture of trust and open, honest communication.
  6. Team members resolve conflict openly, constructively and quickly.
  7. Team members share all relevant data with each other.
  8. Team members contribute creative ideas and solutions.
  9. Team members feel that their individual ideas and personalities are recognised and respected.
  10. Team members find team meetings efficient, productive and focused on results.
  11. Team members are given feedback and encouraged to improve their existing skills.
  12. Team members are encouraged to make suggestions and are involved in the planning process.
  13. Team members participate fully by asking questions and fulfilling their commitments.
  14. Team members have fun at work and care about each other.
  15. Team leaders work towards getting results and developing team members.

Your Team Building program is custom designed to help participants be better prepared to apply team building strategies in order to greater team productivity and pursue organisational objectives. Every team is unique and will have different preferred learning styles, attitudes, needs, and behaviours.

We offer a range of professional staff development training for employees including leadership training courses, conflict resolution and unconscious bias training for employees and more. 

Team Building Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Team Building Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers, ELT or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Plan of Action for our Tailored Succession Planning Training & Talent Workshop

What does the research tell us?

Only 50-60% of organisations have a succession process or plan in place.

94% of organisations have not adequately prepared leaders to step into critical positions. Organisations not using a succession plan do not have a competitive advantage.

Learn how to design and implement an effective Succession and Talent Program which will ensure you can identify your High Potentials, Successors and Business critical roles. Learn how to calibrate the return on this investment.

How good is your Succession and Talent program? Is this program for you?

Ask yourself the following:

  • What is your return on investment for implementing these programs?
  • Do you know who your high potential employees are?
  • Have you got an effective Succession & Talent Program in place?
  • Who are the successors to critical business roles in your organisation?
  • Are your talent metrics at best practice levels?
  • What are the best organisations doing in Talent & Succession?
  • Do you have ‘buy in’ from key managers to implement this program?v
  • How effective is your development planning for key employees?
  • Do you know how to identify your high potentials?
  • What is your competitive advantage from implementing a succession program?

Succession Planning Training & Talent In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Succession Planning And Talent Management 4.4 out of 5 based on 108 user ratings.

Stress can have a physical and emotional impact by creating positive or negative feelings in our daily lives.

What is stress management? Stress can have a physical and emotional impact by creating positive or negative feelings in our daily lives and in the workplace. Mild levels of stress can often be positive by acting as a motivator and energiser.

On the other hand, high levels of stress can lead to negative feelings, anger, rejection, distrust, depression and can cause serious health problems. If you are looking for stress management training, our course is perfect for you. This stress management course is designed to enable participants to effectively handle stress. While stress cannot be avoided entirely, managing techniques can help you deal better with stressful situations.

What is the level of stress in your life?

Ask yourself the following:

  1. I am aware of the things that cause stress.
  2. I control how my mind and body responds to stress.
  3. I know how to change and eliminate negative stress.
  4. I do not believe that I have to please everyone.
  5. I regularly complete tasks to meet deadlines.
  6. I know how to use my time wisely.
  7. I use mind and body exercises to get rid of tensions.
  8. I avoid stimulants such as nicotine, alcohol and caffeine when I feel stressed.
  9. I get enough sleep and eat well-balanced meals every day.
  10. I am not impatient and irritable when dealing with people.
  11. I feel calm, relaxed and in control at work.
  12. I have supportive friends and family.
  13. I am happy with my professional and personal life.
  14. I have set clear and specific lifetime goals.
  15. I have a positive attitude and I always look at the bright side of life.

Your Stress Management training program is custom designed to help participants learn simple techniques and strategies to combat negative stress. The program looks at how stress and duress can impact our lives.

Tailored Stress Management Workshop Outline

Module Topics Key Learning Outcomes
Module 1: Identifying and Managing Stress Understanding Stress and Its Impact
  • Defining stress and how it manifests in the workplace
  • Recognising early warning signs of stress (physical and emotional)
  • Differentiating between positive stress (eustress) and negative stress (distress)
Exploring Common Stress Factors
  • Identifying key psychological, behavioural and physical signs of stress
  • Understanding research on stress and resilience
  • Examining the Kamin Performance Curve to assess stress levels
Regaining Control Over Stress Responses
  • Understanding the concept of locus of control and its influence on stress
  • Learning to focus on factors within your control
  • The third space intro (Oldenburg)
  • Identifying automatic and distorted thinking patterns that contribute to stress
Reframing Stressful Situations
  • Recognising irrational thinking and its impact on emotional well-being
  • Practicing cognitive reframing techniques to shift perspectives
  • Learning how to stop emotional reactions from taking control
Module 2: Building Supportive Strategies Prioritising a Healthy Work-Life Balance
  • Understanding the importance of maintaining balance between work and personal life
  • Learning speedy interventions to restore balance in stressful situations
  • Recognising how daily habits shape workplace well-being
The Third Space: Managing Transitions
  • Exploring the role of transition moments in reducing stress
  • Using mental resets to improve focus and productivity
  • Developing strategies to manage workload and energy levels effectively
Module 3: Influencing Productivity for Better Stress Management Understanding Priorities: Important vs. Urgent
  • Learning how to differentiate between urgent and important tasks
  • Implementing time management strategies to reduce work-related stress
  • Enhancing productivity through effective workload management
Managing Email and Digital Overload
  • Developing time management habits to control email stress
  • Setting boundaries around digital communication
  • Pavlov’s salivating dogs
  • Using organisational techniques to improve workflow efficiency
Module 4: Well-Being Strategies for Stress Management Building Personal and Workplace Resilience
  • Understanding why resilience is critical for managing stress
  • Developing resilience fitness through structured habits
  • Implementing strategies to recover quickly from workplace challenges
Mindfulness and Meditation for Stress Reduction
  • Exploring mindfulness techniques to improve focus and emotional regulation
  • Using meditation apps to support stress management
  • Practicing box breathing exercises to promote calmness in high-pressure moments
Final Reflection and Action Plan
  • Reviewing key learnings from the course
  • Developing a personalised strategy for managing stress effectively
  • Committing to long-term habits that support workplace well-being

 

Stress Management In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

  • Ideal group size: 4–12 participants.
  • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: Your Stress Management Course can be modified to fit inside your timeframe.
  • Cost: Price on request.
  • Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

At Preferred Training Networks, we also recommend these professional training programs to help you excel at your workplace:  courses in instructional design and workplace resilience.

Are you looking out for a speed reading course in Sydney? Think of Preferred Training Networks.

Stress Management 4.2 out of 5 based on 39 user ratings.

So many opportunities are lost every day as people do not truly understand who they are and what their extraordinary talents are.

Plan of Action for your Tailored Self Development And Knowing Yourself Workshop

This program is designed to help participants understand the benefits of self development. Participants will learn concepts and consequences of self development. This program will help your people analyse, develop and implement self development techniques.

  • How to get to know yourself
  • How to embed goal setting as a key aspect of self development.
  • How to understand the different roles you have in life.
  • How to map critical relationships.
  • How to understand the role of nature and nurture.
  • How to delve into the minds of the great philosophers.
  • How to use time management techniques to achieve your goals.
  • How to be more assertive.
  • How to remove unnecessary negative forces in your life.
  • How to think positively.
  • How to understand your decision-making styles.
  • How to welcome differences in people.
  • How to think ahead and think of the big picture.
“Change is the law of life. And those who look only to the past or present are certain to miss the future.” – John F. Kennedy

Self Development And Knowing Yourself In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

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