A Trusted Learning and Development Advisor
‘De-escalating Conflict Techniques’ workshops are a terrific method of finding solutions to counter aggression. Is your organisation facing more incidents of conflict laced with aggression? This practical in-house training course is tailored for Australian workplaces dealing with challenging behaviours. Sometimes, people lash out because they see you as an authority. Your work clothes might indicate your organisation and people with a grievance feel entitled to abuse you. Drug and alcohol affected people, are a growing personal safety concern. Most organisations have internal policies on dealing with internal drug and alcohol affected people but struggle when dealing with external drug and alcohol affected people.