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Dancing with the NDIS

Working effectively within the NDIS framework can be challenging — but it doesn’t have to feel adversarial. The Dancing with the NDIS course is a practical, skills-based workshop designed to help health professionals, case workers, and support coordinators engage productively with the National Disability Insurance Scheme (NDIS).

Participants learn to communicate strategically, write persuasively, and navigate complex NDIS interactions with confidence. Rather than approaching NDIS negotiations with frustration, this course helps you “choreograph” your approach — balancing professionalism, empathy, and assertiveness to achieve better client outcomes.

This course complements other Preferred Training Networks workshops such as De-Escalating Conflict Techniques and Emotional Intelligence Training, giving participants the interpersonal tools needed to manage challenging stakeholder relationships effectively.

Why Choose Preferred Training Networks

With over 300 corporate and government courses across leadership, communication, and professional development, Preferred Training Networks is Australia’s trusted training partner. Our facilitators combine industry expertise with practical frameworks to help your team build confidence, capability, and cooperation.

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Testimonial

This course is ideal for:

  • NDIS coordinators and case managers
  • Health and disability professionals
  • Allied health practitioners
  • Team leaders and support service staff
  • Community development and care workers

Key Learning Outcomes

By the end of the Dancing with the NDIS program, participants will be able to:

  • Articulate exactly what they need from the NDIS with clarity and confidence
  • Use transactional analysis to position their case strategically
  • Compare grievances to the prioritised needs of their clients
  • Strengthen bargaining power through professionalism, not confrontation
  • Write persuasively and clearly for NDIS correspondence and reports
  • Understand and adapt to the behavioural styles of NDIS staff
  • Ask open-ended questions to uncover opportunities and solutions
  • Apply conflict management and communication skills to maintain productive dialogue
  • Develop commercial acumen to improve client outcomes
  • Foster mutual respect with NDIA representatives for win–win outcomes

Course Description

This niche workshop helps participants to interact strategically with the NDIS. It’s easy to have an adversarial mindset with the NDIS. But that mindset is going to blinker you. You’re going to miss opportunities. Participants discover ways to boost their bargaining power in a professional manner. Indeed, this course will also give you tools to communicate more effectively with the NDIA.

One of the biggest gripes of the NDIA staff is that they receive poorly written plans and emails. A plan gets buried in adversarial correspondence. If you treat the NDIA staff with contempt, you’ll receive the same in return.

 

 

Where And When?:

  • Duration: Tailored to meet your timeframe (half-day or full-day format)
  • Delivery: Available Australia-wide, both in-person and virtual
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