A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
Delivering community services can be both rewarding and challenging. The Community Development Essentials training course helps professionals build the essential skills to deliver meaningful, effective, and sustainable community programs.
Participants will learn how to strengthen engagement, improve communication, and create positive customer experiences that increase satisfaction and retention — whether working with local councils, not-for-profits, or government-funded community programs.
This highly practical course is ideal for community development officers, project managers, and team leaders who want to make measurable improvements in how services are delivered. It’s also perfect for organisations seeking to build more resilient, empathetic, and connected communities.
Why Choose Preferred Training Networks
Preferred Training Networks is one of Australia’s leading providers of leadership training courses and community engagement workshops. Our facilitators combine real-world experience with evidence-based learning techniques to ensure your team gains skills they can immediately apply.
By the end of the Community Development Essentials course, participants will be able to:
Delivering community services can be rewarding and heartbreaking on a daily basis. This course pivots around delivering the best possible service. This breakthrough course also examines the customer’s experience with your service. Previous participants have been surprised how strategic changes in the customer’s experience can dramatically impact the value derived from the service.
Duration: Can be tailored to suit your needs (half-day or full-day formats available)
Delivery Style: Face-to-face at your workplace or via virtual classroom
Group Size: Ideal for 4–10 participants
Location: Australia-wide delivery — in all states and territories
