A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
Get the best out of your volunteers – and build a more collaborative, purpose-driven organisation.
Volunteers are the backbone of many not-for-profits and community services, yet they’re often left feeling undervalued or disconnected from the broader mission. Our Volunteer Management Course is designed specifically for managers, coordinators, and team leaders who want to strengthen how they engage with, support, and retain volunteers.
Developed by an experienced organisational psychologist, this hands-on training addresses real-world challenges in volunteer management and provides practical tools to better communicate, motivate, and align volunteer contributions with strategic goals. Whether you’re overseeing a small team of helpers or managing a complex volunteer network, this course empowers you to lead with clarity and purpose.
We’ve successfully delivered this program for respected organisations like the Australian Red Cross, Vision Systems, World Vision, and the Brotherhood of St. Laurence — and we’d love to tailor the experience to meet your unique needs.
Participants also benefit from learning techniques covered in our Leadership Training and Communication Skills Courses, helping create a more cohesive, productive work environment across all levels.
Make a lasting impact — and make your volunteers feel truly valued — with a course that transforms how you lead.
Participants will learn to:
Most not-for-profits (NFPs) and community services couldn’t thrive without the incredible contributions of their volunteers. The key to success lies in understanding how to manage volunteers effectively and respectfully.
Would it make a significant difference to your organisation if both paid and unpaid staff worked more collaboratively? Studies consistently show that volunteers often feel disconnected from the broader organisational vision. Many report feeling undervalued, isolated, and that their individual needs and motivators are not fully understood. Volunteers bring diverse expertise and life experience to their roles, yet frequently feel their contributions go unrecognised.
Our Volunteer Management Course was developed by an experienced organisational psychologist with over 16 years of work and research in the not-for-profit sector. This practical, research-driven course introduces proven strategies that deliver immediate impact.
Would you like your organisation to move beyond focusing on challenges and instead highlight your collective achievements? Engaged, appreciated, and well-supported volunteers are worth their weight in gold. With the right volunteer management in place, you’ll unlock the full potential of your team and move closer to your organisational goals—together.
