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Vicarious Trauma Training Course

Help your people help others—without burning out.

Vicarious trauma can sneak up on even the most experienced professionals. This course is designed to help your team recognise the warning signs, manage emotional fatigue, and develop habits that protect their wellbeing in high-stakes, people-facing roles. Because if your team burns out, nobody wins.

From social workers to nurses, customer service teams to emergency responders—this training helps people stay grounded while doing emotionally demanding work.

Why choose this course?

It’s not just about raising awareness. This course gives participants practical tools and techniques to handle the emotional weight of helping others. Teams will learn how to build healthy boundaries, debrief effectively, and develop workplace strategies that reduce stress over time.

Delivery Format

This training is available as a half-day or full-day workshop. We can deliver the session in-person at your organisation or virtually across Australia, depending on your preference.

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Key Learning Outcomes

  • Spotting the early signs of vicarious trauma
  • Understanding how trauma impacts the nervous system
  • Building boundaries—without guilt
  • Recovery strategies to support ongoing mental health
  • Creating trauma-aware communication habits
  • Recognising and addressing burnout
  • Debriefing techniques for emotionally heavy cases
  • Developing team-wide resilience strategies
  • Reducing secondary stress in client-facing environments

Course Description

This practical in-house workshop helps your team recognise, manage and reduce the impact of vicarious trauma in high-pressure roles. Tailored for frontline and client-facing staff across

Australia, the training covers early warning signs, emotional boundaries, recovery strategies, and supportive workplace practices. The program is designed to build awareness, protect mental health, and reduce burnout. It’s a hands-on course that gives staff real tools to stay steady while supporting others.

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