Problem Solving & Decision Making Training Course

Traditional problem-solving training courses are too theory based. People walk away understanding the theory of the problem, but not the solution. Imagine an archer placing an apple on your head and he aims too low. You could study the arrow’s deceleration and drag coefficient all you want, but it’s kind of pointless.

Furthermore, decision-making in Australia is worse. Which arrow will we use? Can we swap the apple with a pear? And after a myriad opinions, nothing happens!

In-House Problem-Solving Skills in the Workplace

A constant frustration in organisations today is the decision-making process. This program will help participants to strategically frame a problem objectively and decide a course of action.

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Which Training Program?

How many participants?

Your preferred training duration?

Nearest Capital/Regional City Or Virtual Delivery Preferred

Do you have any additional training requirements?

Key Learning Outcomes

Your tailored Problem-Solving and Decision-Making workshop will give participants the skills to:

Correctly label the problem.
Use ‘Laddering’ to get an insight into the heart of the problem.
Find the cause of a problem instead of focusing energy on the symptoms of the problem.
Explore individual decision-making processes.
Explore organisational problem-solving behaviour.
Use precedents to influence other stakeholders.
Invent win/win outcomes, even when this seems impossible.
Communicate more effectively with all stakeholders.
Make decisions proactively.
Actively listen – What?
Be creative and innovative in solving problems.

Course Description

Why is problem-solving and decision-making so difficult?

People often lose faith in a company/individual if they perceive poor decision-making and/or poor problem-solving. Even more frustrating is the procrastination of making a decision (We’ll tell you more later).

This program helps participants understand the decision-making process and will equip participants with the skills and techniques to frame a problem objectively and decide a course of action.

Action Plan for your Tailored Problem-Solving & Decision-Making Course

How to develop the skills to conceptualise a problem through the eyes of all stakeholders and not from a myopic perspective.
How to help participants to dig for the source of the problem instead of constantly fixing symptoms of the problem.
How to understand how organisational decision-making can differ from individual decision-making.
How to understand how emotions can influence decision-making.
How to reduce risks when making decisions.
How to overcome the ‘save my ass’ hurdle that academics have identified why people won’t make a decision.
How to use precedents as a tool to share your beliefs with other people.
How to gain approval and motivate the senior management team

Problem-Solving & Decision-Making In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Problem-Solving Decision-Making Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Problem-Solving Decision-Making was ranked 4.1 out of 5 based on 39 user ratings.