Alternative Dispute Resolution Training (ADR) Course – Delivered Across Australia

Our Alternative Dispute Resolution Training (ADR) course helps managers, HR teams, and employees develop practical conflict resolution skills. Delivered across Australia — including Sydney, Melbourne, Brisbane, and regional areas — this program explores mediation, arbitration, and conciliation while equipping participants with the skills to resolve disputes constructively and meet government tender requirements.

Alternative Dispute Resolution training (ADR) is an effective and efficient way to resolve conflicts. Discover the different types of ADR, including arbitration, mediation, and conciliation. Gain a better understanding of the Appeals system, the Fair WorkOmbudsman and the FWC.

You might have a government tender that demands evidence of attending an alternative dispute resolution course. These tender conditions  are more prevalent in NSW at the moment. But we have a version for most states.Through comprehensive discussions, participants will gain an understanding of how to use ADR to resolve conflicts in a variety of contexts. They will also learn the skills needed for each type of ADR, ranging from active listening and persuasiveness to consensus-building and collaboration. Participants will identify strategies for addressing conflicts in a constructive way and negotiate outcomes in a fair & mutually beneficial manner. For best results.

Alternative Dispute Resolution Course and Conflict Resolution

For government tender audits, the usual requirement is that you’ll need at least 2 people from your organisation to attend. We recommend 3-4 and we can deliver the ADR and/or conflict resolution courses on site or virtually. You know the way mandatory training is sometimes akin to a dentist visit. We’re delivering at a much higher level and the facilitators are gifted so you’ll really enjoy the training. We even guarantee the feedback score results.

Why ADR Training Matters

• Faster and cheaper than litigation.
• Required for many government tenders.
• Builds collaboration and reduces workplace disputes.

According to Safe Work Australia, workplace conflict costs Australian businesses over $10.9 billion annually in lost productivity and absenteeism.

Frequently Asked Questions

Q: Who should attend an Alternative Dispute Resolution Training course?
A: HR professionals, managers, team leaders, and employees involved in workplace disputes benefit most from ADR training.

Q: Is this ADR training available in Sydney, Melbourne, and Brisbane?
A: Yes, our Alternative Dispute Resolution Training is delivered nationwide, including Sydney, Melbourne, Brisbane, and regional areas, with virtual options available.

Q: How is ADR training different from conflict resolution training?
A: ADR training covers formal processes such as mediation, arbitration, and conciliation, while conflict resolution training is more focused on everyday workplace disagreements.